1 Minute Survey
Smart Bank
Get Started
Saving
Your Contact Information
Name
Email Address
Continue
Process
1.
Did you find the sign-up process for your new account easy to understand and navigate?
Yes
No
2.
Did you receive all the information you needed to successfully open your new account?
Yes
No
3.
Did you experience any technical issues or errors while signing up for your new account?
Yes
No
Back
Continue
Products and Services
1.
Are you satisfied with the range of services and products offered by the bank?
Yes
No
2.
Do you feel that the bank's fees and charges are reasonable and transparent?
Yes
No
3.
Do you feel that the bank's fees and charges are reasonable and transparent?
Yes
No
Back
Continue
Technology & Security
1.
Do you feel that the bank's website and mobile app are user-friendly and easy to use?
Yes
No
2.
Are you satisfied with the security measures in place to protect your personal and financial information?
Yes
No
Back
Continue
Service
1.
Did you receive timely and helpful customer service when you had questions or concerns about your new account?
Yes
No
Back
Continue
Overall Experience
What overall score would you give your experience?
1
2
3
4
5
6
7
8
9
10
Would you recommend the bank to a friend or family member based on your experience with opening a new account?
Absolutely
Maybe
Never
Comments
Back
You are receiving this survey because you recently opened a new account with Smart Bank.
